Wouldn’t be great if all your QuickBooks errors are eliminated easily with some effective tool. Well, one such tool is offered by Intuit. QuickBooks file doctor is by far one of the most sought-after tools offered by Intuit, the developer of QuickBooks. As the name suggests, this tool is designed in a way to culminate all sorts of company files and QuickBooks-related file issues. If you have been a QuickBooks user for a while now, you might have at least once heard about the QuickBooks file doctor tool. This particular tool was introduced in the year 2012 by Intuit, and since then it has been helping businesses to eliminate different errors that are experienced when working on QuickBooks.
QuickBooks file doctor tool automatically detects the company file and QuickBooks related file errors and performs the necessary steps to fix them on its own. A bunch of steps can be performed to download, install, set up, and use QuickBooks file doctor tool, which we have tried to elaborate on later in this piece of writing. You can access the file doctor tool using QuickBooks tool hub. You can stick around this article to understand the QuickBooks File Doctor Tool in detail. However, in case you need any professional help, then need not worry, as you are backed by certified professionals of the Host Docket team, and they will guide you through the right solution.
Ring us up at +1-888-510-9198, and get all your queries and doubts not just regarding QuickBooks file doctor, but any issue related to QuickBooks answered by certified professionals. Now, let us dive in deep and explore further about QuickBooks file doctor tool.
What’s the first thing that comes to your mind, when we say QuickBooks file doctor tool? Well, it might surely relate to files associated with QuickBooks. In simple words, QuickBooks file doctor tool is basically a file-repairing tool that can be used to fix errors that are often encountered when working on QuickBooks accounting software, especially the errors that are associated with the files. This particular tool is built-in only in QuickBooks 2016 and the later versions. It is further available to download from the official Intuit website.
Note: This tool works only for the UK and US versions of QuickBooks and is compatible with all QuickBooks desktop versions for Windows. If you are a Mac user, you won’t be able to access this tool and avail of its benefits. Here is what else you should know about QuickBooks file doctor tool!
Errors You Can Fix Using QuickBooks File Doctor Tool
Just in case you are having any issue when opening the company file, then QuickBooks file doctor tool can help you with that. However, other than that, you can try rectifying this error using the steps enumerated below:
Did you know that there are two types of file doctor tool? Well, many of you might not know that, but QuickBooks file doctor tool can be categorized into two different types, namely:
QBFD Stand Alone Versions- This is used from the server where only the QuickBooks database server manager component is installed to host the file.
Before you proceed with the steps to download and install QuickBooks file doctor tool, here are some quick important things overview that you should keep in mind.
Uninstall the existing QBFD before downloading the latest version, to avoid any sort of errors.
Note that all QuickBooks versions post 2015 come with an inbuilt file doctor tool, but it is suggested to use the external file doctor tool only, as it carries various features that the inbuilt one didn’t possess.
If you are a QuickBooks for Mac user, then file doctor tool isn’t for you. Mac users won’t be able to access the file doctor tool.
The file doctor tool might show up on its own, in case of any error. All you would have to do is to click on the start tab and let the tool perform its fixation steps.
Steps to Download QuickBooks File Doctor Tool
You can try performing the below steps to download the file doctor tool successfully.
Download QuickBooks tool hub and move to downloads section by pressing ctrl + J.
Now that you have downloaded the tool hub, it is time to run this tool. Before exploring the steps to run the tool, it is essential to go through the below-discussed pointers to avoid any errors later on.
Before you try to access the file doctor tool, make sure you have the admin credentials.
A proper internet connection is something you can’t skip.
Another essential point is to keep a check on the file size. The file size limit is 1.5 GB.
Make sure that you have installed a single version of QuickBooks, to avoid any error in between the process.
Update QuickBooks to the latest release before accessing the QBFD.
Steps to Run QuickBooks file doctor
Once you are thorough with the points to remember, it is time to run the QuickBooks file doctor tool. Perform the below steps for this:
To run QuickBooks file doctor tool, go for the company file issues tab in the tool hub.
You will see the center option stating QBFD. Running the tool might take some time.
Be patient till the tool runs.
Now, choose the company file from the drop-down menu. In case you are unable to find the file, browse and look for the file.
Select check the file option and hit continue.
Toward the end, enter the QuickBooks admin password and click on next.
Note that, the scan time completely depends upon the file size and might take around 10-15 minutes in general. After the scan is complete, make sure to open the company file and check if the error ends successfully.
Double-click the file doctor tool icon and perform the onscreen steps to complete the installation process.
Once the tool is available and it doesn’t show up on the screen, open it from the taskbar.
Click on browse and find the damaged company file.
Start the file diagnosis.
You will be provided with two options in the file doctor tool window.
There, you need to choose the one that is suitable according to your issue.
The options are self-explanatory and help you in deciding.
Just in case you have received 6000 series errors or the company file gets damage, go for the first option.
Or else, in case of network issues, choose the second option.
Enter the company file admin password and click on next.
Go for any of the two options mentioned below, to continue diagnosing and fixing the issue.
Workstation option: Select this, if you are operating diagnosis and troubleshooting a client’s system. This indicates that the company file isn’t stored or hosted on the system.
Server Option: In case you are diagnosing and fixing issues on QuickBooks client system i.e., QuickBooks company file isn’t stored or hosted on the system.
Click on the yes tab and in case you are working on QuickBooks server/host.
Or choose not, if you are on the QuickBooks workstation.
QuickBooks file doctor tool will repair the company files on its own.
Wait for the process to end, and do not disrupt the process in between.
When the process ends, close the file doctor tool.
Open the company file at the end of the process.
Use the Built-In QuickBooks doctor tool using the steps below
The built-in file doctor tool only supports Windows 10, 8, 7, and MS Server 2003-2012. Note that, you can repair the network and company file issues using this tool and it only supports the US, UK, and Canada QuickBooks versions. The tool helps repair files and data and need not be download separately. In case the .NET Framework 2.0 is not present on the desktop, then the file doctor tool will install it via the diagnostic tool. You can carry out the below steps to use the built-in file doctor tool successfully.
Start with launching QuickBooks and ensure that the company file remains unopened.
Move to the file menu and choose the utilities tab.
Go for repair file and run the QuickBooks file doctor tool.
Click on the browse option select the company file that requires repair and further click on open tab.
Choose the type of fix from the show advanced settings window and click on the next tab.
Enter the admin ID and password and hit next.
Towards the end, try to launch the company file again.
What Are the Common Outcomes of QuickBooks File Doctor Tool?
After you run the QuickBooks file doctor tool, you can see the following outcomes on the screen:
QBFD didn’t detect any problem
This outcome states that the tool didn’t find any bug and it might require you to re-login the company file. You can also set up the auto data recovery and enter the transactions since the last backup.
QBFD diagnoses and fixes the issue
Another outcome can be that the tool identifies and fixes the error for you. Later on, you will need to open a new company when the process ends. This is the most favorable outcome so far.
Error seen but can’t be resolved
In this case, it can happen that when you run the file doctor tool, it spots the issue but is unable to rectify it. In such a scenario, you must use the auto data recovery tool and also enter the transactions manually.
What to do after repairing the QuickBooks company file?
After the tool has identified the issue and fixed it, you will have to back up the company file in a removable hard drive. Note that you should backup the data right at the end of every month.
If the file doctor is not working:
In some situations, you might not be able to use the QB file doctor tool and an error might come up on your screen stating “file doctor is not working”. This is possible due to the following factors:
When you are trying to update the company file
In case you forgot to install any company files during installation.
If you are unable to restore the files
Or if there is any damage or corruption in the files
Use auto data recovery to fix the QuickBooks file doctor not working issue.
Further configure the third-party antivirus software and also turn off the hosting mode.
Are there any limitations to QuickBooks Doctor Tool?
Well, not everything can be perfect. There are certain limitations to the file doctor tool including:
The company file size should be less than 2GB.
You will need a proper internet connection to upload the company file.
To access the tool and perform the steps, admin access is a must.
In case you have multiple versions of QuickBooks installed, then you might find it difficult to access the network connectivity diagnosis and repair option.
Also, if the database server manager is present, you might find it difficult to access these features.
There is a lot to learn and understand about the QuickBooks Desktop file doctor tool. It is one of the most promising QuickBooks tools to dump errors that are associated with the company file. We have tried to list as much information as possible in this particular segment. Now that you have reached this section of the article, we believe you might have understood the steps to make the optimum use of this software. On the contrary, if you find this tool a bit difficult to operate, or if there is any query disturbing you, do not hesitate in contacting our tech support team at +1-888-510-9198, and they will ensure that all your doubts and queries are answered in the best possible way. So, do not hesitate to reach out to us immediately to get rid of all sorts of errors in QuickBooks.
Frequent Asked Questions
How to Download QuickBooks File Doctor?
Download QuickBooks File Doctor using the QuickBooks Tool Hub utility. You can find the QuickBooks File Doctor tool within the QuickBooks Tools Hub under the Company File Issues Tab.
What is QuickBooks File Doctor Tool?
QuickBooks File Doctor tool is a tool that authorizes the user to rectify the errors and resolve the issues in the best possible manner. This tool is available in two versions, one which is built-in and the other named a stand-alone version. Both versions help to check and fix the errors that occur in the company file. In a nutshell, the QuickBooks File Doctor tool is a tool to get rid of errors and issues that the user encounters while using the QuickBooks Software.
Which errors can be resolved with the help of file doctor tool?
QuickBooks File Doctor Tool generally helps to rectify errors such as Error -6150, Error -6000 -82, Error -6000 -305, Error -6000 -301, Error -6147, and Error -6130. Also, the file doctor tool can be used in case the users have missed or blank lists for the customers and employees. Not only this but the file doctor tool can also be used in case the file is strongly damaged and doesn’t open.
What is the difference between the built-in file doctor tool and the stand-alone version?
QB File Doctor tool has two versions, one is the built-in file doctor tool, and another is the stand-alone version. File Doctor stand-alone version is generally used from the server and is not built-in. Whereas, the built-in version of the file doctor tool is the version that is available in the QuickBooks version 2016 and later. As per the experts, out of the two versions, the QuickBooks file doctor tool stand-alone version is preferable.
How long does QuickBooks desktop file doctor take?
The scan time depends on your file size and can take up to 10–15 minutes. The scan may say it was unsuccessful even if it fixes your issue. Once the scan finishes, open QuickBooks, and your company file.
The demands of the industry have taken a great leap with advancement in the technology. This advancement has caused various updating in accounting process as well. Thus, for an organization, it is essential to use accounting software in order to bring accurate and quick results. Used by small as well as medium sized businesses, QuickBooks is a widely used and popular software that has many features like payroll, accounting, restoring and many more. But it is prone to many errors and this kind of errors can be easily cope up with QuickBooks file doctor. This file doctor tool helps to heal and repair the damages that happen to QuickBooks and its company file. In this blog we will discuss about QuickBooks File Doctor is not working Problem.
QB file doctor tool (QBFD) is an application that is offered in integration with QuickBooks. Taking care of all the data repairs, this doctor diagnoses files and repairs all the issues that your system is facing. This is a very useful application but the disaster is on its way if your QuickBooks file doctor is also not working.
Error of ‘File Doctor Not Working Appears’
If your application is hanging due to some repair procedure, then QB file doctor may stop. This stoppage depends on the size of your and its location. This simply indicates that the file has been corrupted and to resolve this error, we need to fix the QBW file.
Steps to Fix QuickBooks File Doctor is Not Working Error
Considering the application looks after QuickBooks errors, it can be a life saver in many situations. Just what would an user do if the file doctor application itself stops functioning? Think of a situation where your QuickBooks file is dealing with errors, you try to introduce QuickBooks file doctor however it does not start. Just how should you tackle such a circumstance? In that case, there are few steps as given below.
Solution 1: Manually launch QuickBooks file doctor
This can be done by following the steps below
Launch QuickBooks file doctor and wait until the screen shows a pop-up of ‘No Company Open’
Then go to Files> Utilities> Click on Repair File and Network Problems. This will lead to the opening of a dialog box.
Click OK. After this, the application is started by QuickBooks file doctor with the rights of an administrator. In the dialog box, click on Yes.
There will be a wrench icon to open the QuickBooks file doctor application. Click on Continue.
Enter your credentials and log into your file. This will start the QuickBooks file doctor to work on repairing your file.
Choose ‘File Diagnosis Only’ from the option of Advanced Settings.
Click on Next.
Once the system prompts, open the file and check if any issue still persists.
Solution 2: Restore the Backup of the damaged Files
Follow the 2 quick steps in order to solve the file doctor not working error.
Restore all the backup of the damaged file: This will help you replace the damaged file with the one that has backup.
Here’s how:
Launch QuickBooks, go to File and click on Open or Restore Company.
Click on Next.
Now click on Local Backup and then, click on Next.
In the ‘Look In’ drop-down menu box, go to the location of backup file.
Choose the backup file with .QBB extension and then click Open.
After this, click on Next.
There will be a Save In drop down menu, in that, go to the place where you want to restore the file.
Then save the file with the name as desired. It will automatically take as *.QBW
In case you find that the above method does not work, then you can switch to the next option:
Auto Data Recovery Option: As soon as your file is created, QuickBooks Auto Data Recovery (ADR) will start examining and analyzing your file. Once ADR is ensured that the file has no errors, it will save a copy as a backup in ADR folder. And this will continue. After every 12 hours, ADR will take a backup of your file.
Common File Doctor Not Working Error Messages You might see:
You May See One of the Error Message on Your Computer Screen When QuickBooks File Doctor Not Works for you or shows errors. If you are facing Similar Questions mentioned below, you can try the steps mentioned above to fix your problem.
QuickBooks File Doctor wont Open
QuickBooks File Doctor Not Working
QuickBooks File Doctor Hangs
QuickBooks File Doctor Hosting Mode Is Off
QuickBooks File Doctor Blank
QuickBooks File Doctor .net Framework
QuickBooks File Doctor Not Responding
QBFD.msi error in QuickBooks
QuickBooks File Doctor File In Use
QuickBooks File Doctor Fails
QuickBooks File Doctor Has Stopped Working
QB File Doctor Not Opening
What Are The Areas That QuickBooks File Doctor Can Fix
QuickBooks File Doctor Network Connectivity Greyed Out
QB File Doctor Check Network Connectivity Grayed Out
QuickBooks File Doctor Repairing Company File Login
QuickBooks File Doctor Stuck On Checking Connectivity
I hope you find this article about file doctor not working helpful. The above given tips & tricks will keep your QuickBooks data and program safe while the QuickBooks file doctor isn’t working or hanging up periodically. As we all know that the prevention is better than cure. Above given all the procedure is quite easy to understand!
What is QuickBooks File Doctor, and how does it work?
QuickBooks File Doctor is a tool that helps fix common QuickBooks errors related to company files, network connectivity, and multi-user access. It diagnoses and resolves issues automatically, making it easier for users to get their QuickBooks running smoothly again.
I am having trouble using QuickBooks File Doctor. What can I do?
If you’re having trouble using QuickBooks File Doctor, there are several things you can try. First, make sure you have the latest version of the tool installed. You can also try restarting your computer or running the tool as an administrator. If none of these solutions work, you can contact QuickBooks support for further assistance. Our toll-free number is +1-888-510-9198.
Can QuickBooks File Doctor help me recover lost data? Keywords: recover, lost data
QuickBooks File Doctor can help you recover lost data in some cases. However, it is not a guaranteed solution, and it may not be able to recover all of your data. To increase your chances of recovering lost data, it’s a good idea to back up your QuickBooks company file regularly.
Why is QuickBooks File Doctor not working on my computer? Keywords: not working, computer
There are several reasons why QuickBooks File Doctor may not be working on your computer. One common issue is a firewall or antivirus program blocking the tool from running. You can try disabling your firewall or antivirus temporarily and see if that resolves the issue. You can also try reinstalling the tool or contacting QuickBooks support for further assistance. Our toll-free number is +1-888-510-9198.
Can QuickBooks File Doctor fix all QuickBooks errors?
QuickBooks File Doctor can fix many common QuickBooks errors related to company files, network connectivity, and multi-user access. However, it may not be able to fix every issue you encounter. If you’re still having trouble after running the tool, you may need to contact QuickBooks support for further assistance. Our toll-free number is +1-888-510-9198.
QuickBooks is one of the best accounting software available in the world. Since its inception small to big organizations have immensely benefited. So much so that now companies are completely dependent on this application. Even though it has many perks, users often face various errors which affect the smooth functioning of the organization. To combat such a situation, it is advised to use the inbuilt QuickBooks file Doctor.
The Built-in QuickBooks file doctor is considered one of the best ways to solve various types of errors, files and issues related to data like corruption, network problems, windows set up issues and more. This application is integrated in the desktop version and when any error occurs the inbuilt file doctor will automatically be intimated about it. In this article, we have tried to include all possible information about the built-in QuickBooks file doctor. To learn further, make sure to read this article till the end, or you can also connect with our tech support professionals at +1-888-510-9198, and our technical support team will answer all your queries successfully.
Important points that you need to know about Built-in QuickBooks File Doctor tool:
This application works only for US, CA and UK version of QuickBooks
QuickBooks need not be installed on your computer. It uses file and data repair.
This application makes use of network and diagnosis repair. In this case QuickBooks should be installed in the desktop running the internal File doctor.
The in-built QuickBooks file doctor supports windows 10, windows 8, windows 7 and Server 2003-2012.
In case the .NET framework 2.0 isn’t there on your desktop then the internal QuickBooks File Doctor will install it through the diagnostic tool.
Different Types of QuickBooks Desktop File Doctor Tool
There are basically two types of file doctor tool, namely:
QBFD stand-alone version- This one is used from the server where only the QuickBooks database server manager component is installed, in order to host file.
QuickBooks file doctor tool built-in version- It is available in QuickBooks 2016 and later versions.
Essential points to consider before running QuickBooks File Doctor Tool
Before you head to the steps ahead, make sure to consider the below pointers:
It is important to have the admin credentials before accessing the file doctor tool.
Proper internet connection is also important
There is a certain file size limit i.e., 1.5 GB that you should comply with.
Make sure that you have installed a single version of QuickBooks on the system.
Update QuickBooks to the latest version before you access QBFD.
The file doctor tool can be accessed only by users of QuickBooks Windows OS and not for the MAC users.
The Cons of using File Doctor in QuickBooks
In case of data damage issues, if you are not able to open the file only then run the file doctor. If you can open the file and work on it then in that case don’t run the application.
The company file that needs to be uploaded in QuickBooks file doctor should be less than 2 GB.
While the tool is still open you can restart and download. However, if the tool is not open then the upload will start all over again.
In order to run the network diagnosis, you must be signed in as Administrator.
If the desktop windows user account control is ON then the application will be re-launched with elevated admin privileges.
Many of the errors in QuickBooks are automatically resolved by the built-in QuickBooks File Doctor. In this situation you will get a blue start button. Click On the Start button and automatically the QBFD will be intimidated.
The first thing to do is open QuickBooks to the ‘No company open window‘. Don’t log into the file.
Once done, choose the ‘file‘ and then click on ‘Utilities‘ and on ‘Repair file‘ and finally on ‘Network Problems‘.
After this a message dialogue box opens click on ‘OK‘. Once done QBFD will relaunch along with admin rights.
Now select ‘YES‘ to the ‘Windows UAC Prompt‘
In order to open the built-in file doctor, select the ‘green wench‘ icon.
Now click on ‘Continue‘.
Now you will be directed to sign-in to your company file page, so type the QuickBooks Admin username and password and then select ‘Next‘
After this choose ‘Advanced Settings‘. Select the ‘Diagnosis File‘
Then Click ‘Next‘
After the diagnosis is complete open the company file to see of the issue has been resolved.
This can be the first case where the tool is unable to come up to any kind of issue. This requires re-login to the company file, and if by chance the error continues, set up the Auto data recovery and then enter the transactions since the last backup.
2. QBFD diagnoses and resolves an issue
Another case can be if the QB file doctor tool detects an issue, then tap on “Open new company”, when the process ends. This is one of the most favorable outcomes of the process.
3. Issue detected, but error can’t be resolved
Such a situation might occur when you run the File doctor tool, and it requires you to run the auto data recovery tool, as well as enter the transactions in a manual manner, ever since the last backup or upload the file on its own.
Winding Up
If you have still have queries about built-in QuickBooks File Doctor tool then you can seek assistance from QuickBooks premier support team who are available 24/7 to provide you service by dialing our toll-free number +1-888-510-9198.
FAQs related to Built-in file doctor tool
What errors can be resolved using file doctor tool?
Errors like: Error code -6150, Error code -6000 -82, QB Error code -6000 -305, Error code -6000 -301, Network errors Installation errors, Error in updating QuickBooks, Firewall port poorly configured, QB Error 6147, or Error -6130, and other 6000 series errors, Multi-user mode errors, Damaged company files, Damaged Windows registry, H series errors, and a bunch of other errors can be rectified using QuickBooks file doctor tool.
What is the QuickBooks file doctor stand-alone version?
QBFD stand-alone version is one of the versions of the tool that can be used from the server where only the QuickBooks database server manager component is installed, in order to host the file.
What is a company file?
The company file is a core component in QuickBooks that can be accessed easily using the admin credentials. The file carries the crucial data of the company and should be backed up timely to avoid any data loss.
What is QuickBooks tool hub?
Intuit allows its users to access certain tools to eliminate issues related to the software. And QuickBooks tool hub is a one-stop destination, where the user can access all the tools required to deal with certain errors in QuickBooks.
QuickBooks Connection Diagnostic Tool is helps fixing a wide variety of errors in QuickBooks Pro, Payroll, and Premier with data file, data recovery, download, update, upgrade, and more. It helps in fixing multiple errors, especially 6000 series errors. In this article, we will discuss in detail the features, benefits, installation process and ways to use QuickBooks Connection Diagnostic Tool. You can simply ring up at our toll-free number i.e. +1-888-510-9198. Our QuickBooks support team will ensure to answer all your queries in the least possible time.
This tool can troubleshoot the multi-user & networking errors while accessing the company file. The QuickBooks Connection Diagnostic Tool is a specially designed tool to fix the H series Errors & 6000 series errors such as 6000 304, 6000 77, 6000 80, 6000 83. With this feature, the users are able to develop an appropriate & sufficient connection with the other application such as QuickBooks database manager (QBDM) and QuickBooks company records. The devices with the Microsoft Windows 7, Windows XP, or Windows Vista are only compatible with the Connection Diagnostic Tool. Moreover, it supports only QuickBooks 2008 and newer or QuickBooks Enterprise Solutions 8.0 or newer.
The users can download, install and run the QuickBooks connection diagnostic tool to resolve the warning messages or error messages that might appear in front of you while installing the QuickBooks Desktop software. Also, this tool or feature is also widely known as QBNetDiagTool.exe, QBServerUtilityMgr.exe etc. However, The version 4.0 software is the most famous tool as it has an inbuilt antivirus tool to keep it free from the viruses.
List of issues that are encountered
Unable to connect QuickBooks to the database
QuickBooks Database connecting issues
Firewall post issues
Perks of using QuickBooks connection diagnostic tool
The benefits of using connection diagnostic tool are many. Here is a quick list.
The tool assists in resolving countless errors faced by the users.
You can fix issues where employees make certain entries that do not get updated on QuickBooks.
Using the tool saves a lot of time and effort and simplifies the process of resolving errors.
You can identify and resolve errors that appear when installing the software
It further assists in rectifying unexpected errors and multi-user errors in QuickBooks desktop.
Important points to consider
Before heading forward, note that in case you are using QuickBooks desktop 2016, then it is probable that you might receive reminders and prompts to use QuickBooks File Doctor. In that case follow what this article says and choose the version mentioned here.
File Doctor tool works for QuickBooks Desktop for Windows, but QuickBooks Connection Diagnostic Tool works for QuickBooks for Mac as well.
This tool offers proper connections between QuickBooks database server manager and the Company File for both H series errors (H202 and H505) and 6000 errors (6000 83, 6000 77, 6000 80, 6000 304) making the fixation process easier
It is suggested to use QuickBooks 2008 or a later version on MS Windows 7, Vista or XP for the connection diagnostic tool to avoid any mess
Also, note that the tool can be downloaded from Intuit’s official website to fix error texts that show up while installing QB Desktop. However, 4.0 is the most commonly used version.
What issues QuickBooks connection diagnostic tool fix?
There are certain issues that can be fixed using a connection diagnostic tool. These errors include:
QuickBooks database access denied
Another error can be inappropriate configured windows firewall
Blank vendor and customer list in the accounting software can also be eliminated using the connection diagnostic tool.
Corrupted or damaged company can also be fixed using this tool.
Missing company files
When to run QuickBooks connection diagnostic tool?
The following situations might call for using this tool.
In case of unexpected errors in QuickBooks like those in the 6000 series.
If there is any virus affecting the QuickBooks functions.
Or issues related to the QuickBooks database
Errors associated with Windows firewall.
Damaged or corrupted QuickBooks files.
To fix multi-user errors, which usually fall in the category of H series errors in QuickBooks.
Steps to download QuickBooks connection diagnostic tool
The steps below can be performed to download the connection diagnostic tool successfully.
Start the process by clicking on the Official download link of the QuickBooks connection diagnostic tool.
The next step is to Save the file in the system.
The user should then open the installer name as QBInstall_tool_vs.exe.
And also shut down the running programs in the background.
After that restart the program
Avoid any kind of further issues and ascertain to have a good Internet connection.
The user should then clear all the applications in the background.
End the process by performing the steps related to installation.
Steps to Install the QuickBooks Connection Diagnostic Tool
After the download process, the below steps can be performed for installation.
The user is first required to check the system to ensure there isn’t a version of the QuickBooks Connection Diagnostic Tool already installed.
After that download the tool from the OEM website and click on the icon twice after it appears on your desktop.
Perform the prompts that show up on your computer screen for installation:
Also, hit the Next tab when screen displays: “Welcome to the QuickBooks connection diagnostic tool setup wizard“.
Now click on Next to choose Installation folder.
Tap on the I agree circle to accept the license agreement of the software.
The .NET framework must be configured properly, especially for Windows 10.
Wait for the application to open
Click on the icon
Head to the directory that contains the company file which is to be diagnosed.
Do not use the Network connectivity option, if you are using Single user mode.
Type in the Admin and password, after the message box appears on the screen.
Click on ok tab
Select whether you are using the host system or a Workstation PC.
The process might take some time, wait for it to complete
Steps to Employ QuickBooks connection diagnostic tool
After the installation comes employing process. The steps below can help the user in employing the tool.
At first, click on the QuickBooks icon.
Avoid opening the corrupted file.
Also, tap on the Utilities tab and then Repair the file option.
Hit the Network problems tab.
Click on Yes to collect the personal information related to QuickBooks and it’s data.
Head to the folder that has the company files and search and open the one that is corrupted
Click on the Show advanced settings
After that a list of items in a drop-down will appear on the screen.
Go for the issue that relates with the current issue.
First of all, Download, install and run the QuickBooks connection diagnostic tool as instructed in the download device tab. After that just Perform double-click on the connection diagnostic tool to run on the device. Once this procedure completed, follow the troubleshooting steps mentioned below:
1. Diagnose Connection tab
The Diagnose Connection tab enables the users to make sure that you are able to access the company data file from the computer, no matter if its single-user or multi-user. The error code appears again & again if the permissions are not set accurately, or if it has blocked ports or firewall.
2. Firewall Status
The Firewall Status feature shows the basic instruction about the firewall on the display.
3. Test Connectivity
This feature will enable you to check the workstation or computer connectivity.
Procedure to test the computer’s connectivity
In the initial step of the process, the user will see a tab to locate the company file, next to the Company File field.
Select the “Change Hosting Server” If the network is set up in the Linux systems & it is in the Alternate mode.
Note: All statuses suppose to appear as “Not Applicable” in blue before the users run the connectivity test.
Once you run the connectivity test, either you will see all the statuses in Green or Red in color. The Green color signifies that there is no problem and the Red color signifies that some problem has been detected.
After that the user will have to select the “Test Connectivity” tab
There can be a situation, when the connectivity test might fail if the File Open Status appears as Red. In this case, the user will witness the “Advanced” section where all the checked areas are mentioned. Click on “What do these mean?”
The user is then required to resolve the relevant status to run the tool again. And then, check if there any problem still exists or not.
In case the problem exists now and you open the “File Open Status”. You will see the Successful message pop-up on your display.
Important Note: The 4.0 variation software is the most suggested version which is available on some site. Couple of year later on Intuit launched QuickBooks File Doctor tool which have a more powerful tool as well as advanced attributes.
How you can test your workstation’s connectivity?
You can test the workstation’s connectivity using the set of steps listed below:
The very first step is to click on the tab near the company file field to search the company file.
Also, ensure that you are using Linux system when the network setup is available in alternate mode.
One can choose to pick the change hosting server checkbox.
Every status must appear on not applicable in blue before you instigate the connectivity test.
After the test is run, status should appear in green which denotes that no threats are found or red denoting threats found.
Press the test connectivity
In case the file open status appeared in red, then the test has failed and you would see the advanced section showing section that was checked
Click on what do these mean?
After the relevant status is fixed, rerun the diagnostic tool to find out if there are any more issues.
Once you receive a message denoting the success of the process, repeat the steps mentioned above on all systems that have QuickBooks.
Wait for the tool to run and the error might be fixed. This process largely depends upon the company file size and network speed.
I hope the above given information related to QuickBooks connection diagnostic tool are helpful to you. In case you have any queries related to this tool then you can get in touch with our experts. We, Host Docket have a specialized team of efficient and certified professionals who can resolve all the issues related to your accounting software.
We provide support for all the QuickBooks versions – QuickBooks Pro, QuickBooks Premier, & QuickBooks Enterprise. In the meanwhile, if you are encountering any discrepancy with the QB software, it could be any QuickBooks Error, Installation issue, QuickBooks Data loss, or other. In such scenario, all you recommended to do is to make a call on their toll-free helpline number with no hesitation i.e. +1-888-510-9198.
Frequently Asked Questions!
What errors QuickBooks connection diagnostic tool can fix?
The QuickBooks connection diagnostic tool can fix the errors such as H202, H505, or 6000 series errors. It can fix the issues with firewall settings, network configuration, and other network-related errors.
Where can I get Program Diagnostic Tool option in QuickBooks?
You can simply download the connection diagnostic tool from the official Intuit website or from the tool hub program.
How do I fix a connection error in QuickBooks?
You can fix a connection error in QuickBooks using the steps below: 1. The very first step is to run connection diagnostic tool to identify and fix network related issues 2. Verify that your network setup is correct and also that all computers are connected to the same network. 3. Check the firewall and antivirus settings to ensure that they are not blocking QuickBooks. 4. Make sure that QuickBooks is updated 5. Also, ensure to contact QuickBooks technical support professionals
Intuit has launched QuickBooks File Doctor tool (QBFD) in 2012. QuickBooks File Doctor is a tool that has been designed to recover the damaged company files and also helps in solving the network issues with QuickBooks. There are test results as well each of the result has a section in it where all the result is described in detail along with the resources that can help fix the problem. To learn more about fixing network issues with QuickBooks file doctor test results, make sure to stick around to this piece of writing till the end. Or you can further give us a call at +1-888-510-9198, and get answers to all your queries immediately. Our technically up-to-date professionals will ensure to make fixing network issues in QuickBooks much easier for you.
Here are the results of file doctor test that would help you eliminate network issues with QuickBooks. To access your QuickBooks files, turn on the Hosting.
Note: You can ignore this warning if you are working on a workstation computer.
Now turn on the hosting!
When you are hosting QuickBooks Company Data Files in multi-user mode:
QuickBooks Company Data File Hosting means that you allow other computers or workstations to access the file. This file is easily accessible to the host (main computer) as only this host contains the company data file.
The following services are used by QuickBooks Desktop to manage company file access:
You can also find this service in the Windows Control Panel. Now, you are required to look for the service that corresponds to the version of QuickBooks Desktop you are using.
The following diagrams illustrate QuickBooks hosting modes.
Dedicated hosting diagram
Peer to peer hosting diagram
Alternate hosting diagram
Ways to Access the Company Files
In order to access the company file, make sure that your system meets following conditions:
Database Server Mode: The company file can be easily and successfully opened by the database server.
QuickBooks User Login: Make sure that each user has a user login and password.
Windows File Permissions: Ensure that if a user is log in, then he must have the permissions to Full Control. These permissions also include permission to modify the files and to look at the file.
You need to know that the hosting mode is set for the versions of QuickBooks Desktop as well as for other computers. But this hosting mode is not set for the company file. The hosting mode settings go independent when multiple versions of QuickBooks 2016 or later are used simultaneously. Usually, there are a total of three hosting modes:
Multi-user mode is not supported by the Not Hosting Mode. To communicate with QuickBooks, shared memory is used by this hosting mode. Moreover, database server to access a file can be used only by the QuickBooks user who is running QuickBooks on the local computer.
Hosting Local Files only
A Windows service namely QuickBooks DBXX is run by QuickBooks Database Server (Here XX is a number from 17 to 32 that indicates the version of QuickBooks). And also as the Windows user QBDataServiceUserXX (where XX is a 2-digit number from 17 to 32).
The service QuickBooksDBXX runs until the computer is on.
To communicate with the QuickBooks software, multi-user mode is supported using TCP/IP. Note that QuickBooks users who are on remote computers can access the company file using a database server which runs in Hosting Local Files only mode.
A computer that runs on this mode can host the files that are located on that computer.
Hosting Local & Remote Files mode
QuickBooks Database Manager runs as a normal process just like the currently Windows user. This process starts when the user logs into the Windows and the process stops as soon as the user logs out.
If a computer is running in this mode, then it can support multi-user mode in order to communicate with QuickBooks. However, do this using TCP/IP. QuickBooks users who work on remote computers can access company files using the database server.
In addition to this, a local computer that is running in this mode can also host the files that are stored on it and located on remote computers. These files can also be opened on the local computer.
How QuickBooks determines which database server to communicate with?
The ways in which QuickBooks Desktop determines the database server to communicate with, are as follows:
QuickBooks looks for .nd file and this file is a small text file which has the same name as the company file but has an .nd file extension. Moreover, this text file is located in the same directory where the company file is located. The company file has the extension- .qbw. The details like IP Address and port, to contact the server are also available in the directory.
QuickBooks Desktop also determines whether the .qbw file is in use or not.
When QuickBooks Desktop find this text file, i.e. .nd file, then it also detects the company file that is in user. After this, the QuickBooks software tries to communicate with the server in the following manner:
If communication is successful, the company file will open by QuickBooks.
If communication is not successful, then an error message comes which describes the ways to resolve this issue. You can take a look at the Multiple computer receive error H101, H202, H303 and Error H505.
When the folder that contains file is not writable and is not shared
Make sure that the folder that contains the company file is available to the other users.
Important: If you are on a workstation then you should ignore this warning.
When there is no network connectivity:
Even when there is no network, one TCP/IP adapter that is working and that the hostname of the local machine is resolvable.
Run IPConfig:
The IPConfig tool is very useful in verifying the TCP/IP configuration of the computer you are using. This tool helps to troubleshoot the problems by using QuickBooks on the network.
Some of the most common IPConfig commands are as follows:
Command
Description
Ipconfig
Basic TCP/IP information
Ipconfig/ all
Detailed TCP/IP information
Ipconfig/ renew
Renew the IPv4 address for all network adapters
Ipconfig / release
Renew the IPv4 address for all network adapters
Steps to run the ipconfig:
To verify the TCP/Ip configurations of your computer, you may find the IPConfig tool. This tool helps you to resolve & troubleshoot problems while using QuickBooks on a network.
Here’s how
Select the Windows Start button.
Enter CMD in the search field.
From the list of results, choose Command Prompt.
At the Command prompt, enter ipconfig and then, press Enter.
If you need any more information regarding this, then you can enter ipconfig/? At the command prompt or visit support.microsoft.com.
When there is network problem: IP reverse lookup is failed:
Check whether the Windows can produce an IP address from a hostname and reverse the process.
If QBCFMonitorService/ QBDBMgrN is not running or if Firewall is blocking the QuickBooks
These are the common errors that you will encounter when firewall block Internet access that you require for a specific QuickBooks program. You can resolve this issue by updating your firewall to the latest release or you can configure exceptions and ports required for the firewall software.
When QBCFMonitor Service is not running
To open 8019 port for the tool and QuickBooks applications on the client and server, configure your firewall.
Make sure that the hosting of the server is on.
Now, ping the server and that should succeed from both the server and the client.
QBDBMgrN is Not Running:
In order to open all the QuickBooks applications and Dynamic database port for the QuickBooks File Doctor, you should configure your firewall. Configure the firewall on all the client computers and your server as well.
Make sure that the hosting is on the server.
Ensure that you are able to ping the server both with the IP and hostname on the server.
We hope that this article might helped you to fix network issues with QuickBooks . If you have any questions or queries or you need any type of help related to your QuickBooks software, feel free to contact our QuickBooks Help Number at +1-888-510-9198. We provide you a feasible solution for all your concerns.
FAQs Related to fixing Network Issues with QuickBooks File Doctor test Results
How do I fix network connection failure in QuickBooks?
You can fix connection failure by removing the network error message using the steps below: 1. Choose the reload tab. 2. Press F5 or press command + R for Mac to download the entire page. 3. In case the problem continues, reboot the browser and log in to QuickBooks online.
How do you resolve potential data issues in QuickBooks?
You can do this by performing the steps below: 1. Under QuickBooks file menu, also choose utilities tab. 2. You now have to pick the verify data option. 3. Now, click on ok tab. 4. Furthermore, continue using the file. 5. However, if the verify rebuild utility finds any issue with the data, you will get an error message.
Why is my QuickBooks file Doctor not working?
This can happen if you try to use damage files. The error might show up on the screen stating that you have lost your files. And file doctor is further unable to open them.
How do I know if my QuickBooks file is corrupted?
You can try running the QuickBooks verify data utility. This will confirm the corruption in QuickBooks and will further suggest you to rebuild data.
