Your bank feed is one of the most time-saving features in QuickBooks Online, so when it stops working with errors like 106, 168, or 324, it can quietly throw your bookkeeping routine off track. All three of these errors share the same core message: QuickBooks Online is unable to find or connect to the specific account on your bank’s website. The difference between them comes down to the exact reason for the disconnect. Error 106 typically means the account can’t be found on the bank’s end. Error 168 is related to a login issue with your financial institution. Error 324 means QuickBooks found the bank but can’t locate the specific account often because it was moved, renamed, or closed. In some cases, the issue is simply that your bank hasn’t posted recent transactions yet, or that a security update on the bank’s side needs your acknowledgment before the connection works again. This article walks through 6 solutions covering all three error codes. For direct help, our QuickBooks Error support team is available at +1-888-510-9198.
How to Fix QuickBooks Error 106, Error 168 or Error 324?
The quick fixes for QuickBooks online banking error 106, 168, and 324 are as follows:
Solution 1: Manually Update Bank Account
- You can open QBO and then from the left side navigational panel, click on the banking option.
- Furthermore, deselect those accounts that you do not want to update as of now. A blue sign indicates that the account is selected and a grey sign indicates that the account is not selected.
- After you have selected the required accounts, click on the update tab.
- Later on, QuickBooks will ask you to enter the multi-factor authentication number.
- And you will get a notification when the update is over.
You can further check whether this method works or not by checking the date of the last up; date and the total number of transactions. In case they are changed, then it indicates that this method works, else you would have to go for the next method.
Essential points to check when performing manual update
- There are certain bank and credit card companies that post transactions for download only after a day or the very next morning. Thus, it is suggested to wait for one day and then try to update it on your own i.e., manually.
- At times, you might see transactions on the bank website, but you cannot download them till the bank posts them.
- In case there are any transactions missing, then wait for around 24 hours.
Read Also: How to Solve QuickBooks Bank Reconciliation?
Solution 2: Check whether you can log in to the Bank’s website through the URL provided by the Bank for online banking or not
Performing some set of steps becomes essential to check that you can connect to the bank through the URL that is used by the QBO for online banking. Let us find out the steps for the same:
- You need to first open QuickBooks and further click on the banking option.
- Heading forward, go for add account option from the top-right corner.
- And, there you will find the name of the financial institution or the bank being used.
- Select the bank from the results.
- And click on the bank’s URL from the top of the window.
- A new window for the bank website will open up on the screen.
- Check whether all the functions are working properly or not.
- Verify the website by checking the account summary, account details, and the account history.
- In case you are able to see all these things without any error, then the bank website URL is working well.
Note that, QuickBooks only supports the connection to the bank account, only in case you are able to log in to the bank account through the link. A handful of financial institutions have multiple logins to different types of accounts, but they usually release one website for the connection to QuickBooks online.
Don’t Skip This: How to Fix Banking Error 9995 in QuickBooks Online?
Solution 3: Check if there are changes in security features from bank’s side
It you are able to log in to the bank account, check if there are any notifications, messages or alerts from the bank’s part in regards to the changes causing the errors. The message can be like, you need to update the bank login password due to security reasons or that bank has introduced a new security feature that needs some of your actions before proceeding ahead.
Solution 4: Fix Registry Entries
- You need to first click on the start tab.
- Further, enter the command in the search box to open the run window.
- Once done with that, use short key window tab + R and further enter regedit to fix registry entries.
- Click on the Ok tab or you can directly press the enter tab.
- Select the error 324 in the registry editor.
- And after performing the steps above, export the file that is included in the file menu.
- You now have to save the backup key in the folder by selecting export.
- Towards the end, click on the save tab.
- Don’t forget to save the file with .reg extension.
Also Read: QuickBooks File Doctor Tool
Solution 5: Use Reconnect my account link to fix the issue
- You can try fixing error 324 by clicking on the reconnect my account link.
- This is present after the error message.
- You need to perform the steps to select the updated account with the financial institution.
- In case you do not see reconnect my account link, try to manually update your account within QuickBooks online.
- Further, click on the update tab.
- Try running manual updates during the non-peak hours, and also check whether you can log in to the bank’s website through the URL.
When trying to set up the connection to your Well Fargo Business or personal account, this error can occur in the way Well Fargo presents the accounts. In order to see the lost account, and be able to connect to it with QuickBooks online, you can continue with the steps below:
- You need to sign in to the account on the Well Fargo Site.
- After that, on the first screen display under account summary, choose your business account by using the dropdown arrow, and click on Go.
- Select the option set as default view.
- Now, login to QuickBooks online and set up the connection in online banking.
- Note that, there is no way to show both the business and personal accounts as the default view at the same time. Thus, you will have to toggle these on their site.
Solution 6: Wait for 24 hours and try again
In case you have tried all of the above discussed steps and you are unable to download bank transactions, then it indicates that there are some issues from the bank side. It is suggested to wait at least a day and then try again. This will grant the bank time to fix the errors or issues with the server.
Final Note!
Between the 6 solutions above, manually updating your bank account (Solution 1) and verifying the bank’s URL (Solution 2) clear up these errors for most users they’re always worth trying first before heading into registry fixes or account reconnection. Solution 6 is a good reminder that sometimes the issue isn’t on your end at all, and the bank just needs time to sort out its own server. If you’ve tried everything and the bank feed is still broken, our QuickBooks support team is available around the clock at +1-888-510-9198, we’ll diagnose whether it’s a QuickBooks-side issue or a bank-side one and get your transactions flowing again.
FAQs related to QuickBooks Error 106, 168, or 324
Error code 324 in QuickBooks means that the QuickBooks accounting software is unable to find the account that is set up when it tries to connect to the bank or credit card’s website. This may occur if the bank or credit card company changed or moved the account to a new server.
The user can try fixing such an error using the set of steps listed below:
1. The very first step is to enable management tool access
2. After that disconnect the account.
3. You now have to delete the account.
4. And add the account again.
To fix this, you will have to visit the bank site, copy the bank URL and use it for searching and linking the correct account in QuickBooks. After you have performed the steps to download your most recent transactions, it is suggested to edit, assign, and categorize the transactions.
They’re closely related but not identical. Error 106 occurs when QuickBooks can’t find your account at all on the bank’s website often because the account was closed or the bank changed its account structure. Error 168 is typically a login or authentication failure at your financial institution. Error 324 is more specific: QuickBooks found the bank connection but can’t locate the particular account, which usually happens when an account was moved to a different server or renamed. The fixes in this guide address all three, with Solutions 4 and 5 being particularly useful for Error 324 specifically.
Intermittent bank feed errors like these are often triggered by changes on your bank’s side things like security updates, new login requirements, or server migrations that happen without notice. When your bank makes these kinds of changes, the existing connection between QuickBooks Online and your bank breaks until it’s refreshed or reconnected. Solution 3 in this guide specifically covers checking for bank-side security notifications, which is a good habit to check first whenever the errors reappear after working fine.
Disconnecting and reconnecting your bank account (as covered in Solution 5 via the “Reconnect my account” link) does not delete your existing transaction history in QuickBooks Online. Previously downloaded, categorized, and reconciled transactions remain fully intact. The reconnection process only refreshes the live feed between QuickBooks and your bank it doesn’t roll back any data you’ve already imported.
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