How to Fix QuickBooks Error Code 361?

QuickBooks error code 361 is an online session error that may restrict you from performing various financial operations. This error can prohibit you from using some of the more advanced & enhanced advanced & enhanced features QuickBooks features such as such as online payment scheduling, accounting, tax filing, and others. If you have received this error, then further in this article you will learn all the troubleshooting steps to fix it. This error is basically a runtime error that can be experienced when the software crashes while running. This error can be experienced due to a couple of factors, which we have tried to mention later in this segment. We will also discuss the signs and fixes of error 361 so that you can easily identify it and perform the right steps to fix it.

To know more, make sure to stick around till the end or you can also consider talking to our professionals using our support number i.e., ++1-844-964-2960 and we will provide you with immediate support and assistance.

Similar Article: How to Fix QuickBooks Error Code 80070057?

Symptoms of QuickBooks Error 361

Here are some of the signs of QuickBooks Error 361: –

• When the “QuickBooks Error 361” appears. It crashes the active program window.
• Computer frequently crashes with QB Error 361 while running the same program.
• “QuickBooks Error Code 361” arises.
• Windows runs slowly and responds sluggishly to mouse & keyboard input.
• When the computer “freezes” periodically for a few seconds at a time.

Causes of QuickBooks Error Code 361

• Corrupt download QuickBooks software.
• Incomplete QuickBooks installation.
• Corrupt Windows registries due to recent QuickBooks changes (install or uninstall).
• Virus or malware infection corrupts the Windows system files.
• Another program or application maliciously or mistakenly deleted QuickBooks-related files.

The image as shown below is similar which appears on your desktop.

Read Also: How to fix QuickBooks Error 3371 Status code 11118?

Solution of QuickBooks Error 361

Below is a list of solution steps to fix the QuickBooks Error 361 problems. These fixation steps get gradually more difficult & time-consuming. Hence, we robustly suggest you attempt the ascending order to avoid unnecessary time & effort.

Step 1: Repair Registry entries associated with QB Error 361

Manually editing the Windows registry to remove invalid Error 361 keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system. In fact, one misplaced comma can prevent your PC from booting entirely!

To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to Error 361 (e.g. QuickBooks):

• First of all press the “Start” button.
• Type-in the “command” in the search box… DO NOT hit the “Enter” yet!
• While holding the “CTRL+Shift” on the keyboard. Hit the “Enter” tab.
• A permission dialogue box will appear.
• Hit the “Yes” icon.
• The command prompt page will pop-up on the screen.
• Type-in the “regedit”. Hit the “Enter” tab.
• In the “Registry Editor” tab, choose the Error 361-related key (e.g., QuickBooks) you wish to back up.
• Select the “Export” icon in the “Export Range” tab.
• In the “Save In” list, choose the folder where you desire to save the QuickBooks backup key.
• Now type a name for the backup file, In the “File Name” box, such as “QuickBooks Backup”.
• In the “Export Range” box, ensure that the “Selected branch” is chosen.
• Click the “Save” icon.
• Save the file in .reg file extension.
• You now have a backup of the QuickBooks-related registry entry.

Read Also: How to Fix QuickBooks Error Code 80040408?

Step 2: Conduct Full Malware Scan of the PC

There is a possibility that the QuickBooks error 361 could be associated to the spyware & malware infection on the computer. These malicious intruders can delete, corrupt, or even damage the Run-time Errors-related files. Moreover, there’s a possibility that the QB error 361 that you have experienced is connected to a component of the malicious applications itself. Hence, it is important to conduct the full malware scan of the computer.

Step 3: Clean the System Junk (Temporary Files & Folders) With Disk Cleanup (cleanmgr)

With the overtime usage of the computer without any system clean, there is a great chance that the computer accumulates numerous junk files via normal web surfing & system use. If these junk files & folders don’t clean regularly then, this condition may lead to slow QuickBooks responding while showing QB error code 361. It may possibly occur due to file conflicts or an overloaded hard drive. Perhaps, cleaning up the temporary files/folders with the Disk Cleanup will not resolve the QuickBooks error 361, but it can also considerably speed up the system performance.

How to Run the Disk Cleanup (cleanmgr) (Windows XP, Vista, 7, 8, and 10)

Here are the quick steps to run the disk cleanup the windows:

• Firstly, Click the “Start” button.
• Type-in the “command” in the search box… DO NOT hit “Enter” yet!
• Press the “Ctrl+Shift” on the keyboard.
•  Hit the “Enter” tab.
• A permission dialogue box will appear.
• Click on the “Yes” icon.
• The command prompt page will pop-up on the screen.
• Type-in the “cleanmgr” in the prompt page.

•  Later, press the “Enter” key.
• Disk Cleanup will estimate the occupied disk space and let you know how much free space you can reclaim.
• Once you open the Disk Cleanup dialog box, it will appear with a series of check-boxes that you can choose. In majority cases, the “Temporary Files” category will absorb the most disk space.
• Choose the boxes of the categories that you wish to clean & hit the “OK” icon.

Also See: Enter your payroll service or disk delivery key in QuickBooks

Step 4: Update the Computer Drivers

The Error code 361 can be associated with the corrupt and outdated device drivers. Due to many reasons, it may be possible that driver’s work well on one day but abruptly stop running on the next day. The good news is that now you can often update the device driver to resolve the QB Error 361 issue.

Step 5: “Undo” the Recent System Changes by using the Windows System Restore

Windows System Restore enables you to “go back in time” to resolve the QuickBooks Error 361 issues. System Restore can return the computer system files & programs back to a time when everything was working fine.

This can potentially help the user to avoid hours of error fixation headaches related to QB error 361.

Use the System Restore (Windows XP, Vista, 7, 8, and 10):

• Click the “Start” button.
• In the search box, type in the “System Restore” & later, hit the “Enter” key.
• Choose the “System Restore” icon.

• If prompted, enter the administrator passwords.
• In the Wizard, select the restore point.
• Restore the computer.

You may also like: How to Fix QuickBooks Error Code 31600?

Step 6: Uninstall & Reinstall the QuickBooks Program Associated with Error 361

In case, QuickBooks error 361 is associated with any specific program/application…! You can simply reinstall the QuickBooks software to resolve the QB error code 361.

Instructions for Windows 7 and Windows Vista:

• Click the “Start” or “Windows” button on the left bottom of the keyboard.
• Hit the “Programs and Features” tab.
• Go to the “Click Control Panel” tab.
• Click onto the “Programs” icon.
• Select the “Programs and Features” icon.

• Search for the QuickBooks Error Code related program (e.g., QuickBooks) in the Name column.
• Select the QuickBooks-related entries.
• Choose the “Uninstall” button.
• Follow the on-screen instructions to complete the uninstallation of QuickBooks software.
• Finally, reinstall the QuickBooks software via CD or simply download it from the official website of Intuit Inc.

Note: Check if you have “QuickBooks Product License Key and Serial Number“.

Instructions for Windows XP:

• Hit the “Start” or “Windows” key.
• Open the “Programs and Features” icon.
• Click the “Control Panel” tab.
• Select the “Add or Remove Programs” icon.
• Search for the QuickBooks Error related program in the list of Currently Installed Programs.
• Choose the QuickBooks-related entries.
• Select the “Remove” button.
• Follow the on-screen instructions to complete the uninstallation process of QuickBooks software.
• Once the QuickBooks uninstall completely, reinstall it via CD or download it from the official website of Intuit Inc.

Instructions for Windows 8:

• Move the cursor to the “Start” menu icon on the bottom left of the desktop.
• Click onto the “Start” menu.
• Select the “Programs and Features” icon.
• Search the QuickBooks Error 361 related program (e.g., QuickBooks) in the Name column.
• Choose the QuickBooks-related entries.
• Later, select the “Uninstall/Change” icon.
• Follow the on-screen instructions to complete the uninstallation process of QuickBooks software.
• Once the QuickBooks uninstall completely, reinstall it via CD or download it from the official website of Intuit Inc.

See Also: How to fix QuickBooks Point of Sale Error 100060?

Step 7: Run the Windows System File Checker (“sfc /scannow”)

System File Checker is a versatile tool incorporated with Windows that enables the user to scan and restore corruptions present in the Windows system files.

Run the System File Checker (Windows XP, Vista, 7, 8, and 10):

• Select the “Start” or “Windows” key on the left bottom of the keyboard.
• Type-in the “command” in the dialogue box… DO NOT hit “Enter” yet!
• Press the “Ctrl+Shift” on the keyboard.
• Later, press the “Enter” key.
• A permission dialogue box will appear.
• Select the “Yes” icon.
• The command prompt page will pop-up on the screen.
• Type-in the “sfc /scannow” and later, hit the “Enter” key.

• System File Checker will begin scanning for Error 361 and other system file problems (be patient – the system scan may take a while).
• Follow the on-screen commands.

Read Also: How to Resolve QuickBooks Error 61686?

Step 8: Install all available Windows Updates

Here are the steps to install all the available Windows updates: –

Verify the Windows Updates (Windows XP, Vista, 7, 8, and 10):

• Select the “Start” or “Windows” key on the left bottom of the keyboard.
• Type-in the “update” into the dialogue box & hit the “Enter” tab.
• The Windows Update dialog box will appear.
• If updates are available, choose the “Install Updates” icon.

Step 9: Repair Registry

If none of the above-mentioned solutions work, then you should consider repairing your computer’s “Registry“. Perform this step only if you are an expert for deleting some specific files from Windows or Program may mess up Registry. Also, damage to Registry can stop your computer from functioning.

Step 10: Close conflicting applications

Sometimes, applications opened up in the background can trigger certain errors in QuickBooks. One can use the steps below to close the conflicting applications:

• The user needs to use ctrl + alt + del to open the task manager
• Now, you will see the task manager window, which will display the list of programs running on the system
• After that, click on the processes tab
• You must now highlight the programs you want to close
• Click on end process tab
• And also, you might see a program causing an error message when trying to close it
• This will help you identify the program leading to the error in QuickBooks. And towards the end you must reinstall it on the system

Step 11: Reinstall runtime libraries

At times this error can be seen due to issue in the installation of the MS visual C++ package. The steps involved in reinstalling runtime libraries are as follows:

• The user will have to first move to the programs and features option
• Look for Microsoft visual C++ redistributable package under the list of installed applications on the system
• Select uninstall
• Reboot the system
• Lastly, use the web browser to open Microsoft’s website and download and install the latest redistributable package.

Read Also: How to Fix QuickBooks Error 6073 99001?

Final Note.!

Hopefully, this article helped you in finding the apt solution for the QuickBooks error 361. In case, you still see this error code and you unable to resolve it – then you can take instant support for QuickBooks Errors from our Intuit Certified ProAdvisors team. Just dial the toll-free QuickBooks helpdesk number i.e. ++1-844-964-2960. 

Frequently Asked Questions!

 

Some other helpful articles:

How to Fix Error Code 15215 in QuickBooks?

How to Fix QuickBooks Error Code C=343?

Methods to resolve QuickBooks error code 5502