QuickBooks is financial software that is installed into the system and customizes all the accounts in a systematic schedule. However, a few QB users have reported certain technical glitches at the time of updating the payroll. Today’s article is going to be all about QuickBooks Payroll Error: ‘Failed to send usage data’ at the time of updating QuickBooks desktop. We will be discussing the causes and troubleshooting steps to the error.
This error occurs due to the incorrect time zone of desktop or you have created Accountant’s copy. Here we are going to share some easy and quick methods to fix this error. Once you follow these steps you can easily fix this typical error code by your own.
Steps to Fix Error ‘Failed to send usage data’ while update
Follow the below methods to resolve error: failed to send usage data in QuickBooks. However, if you are looking for instant help then contact our QuickBooks payroll customer service team that will look forward to your concern and provide you a feasible solution. Our U.S based technical advisors are available 24/7 to provided you perfect solution for your problems.
Solution 1: Edit Your Payroll Service Key
First Method that Resolves this issue as promptly:
Go to the employees section and then select My Payroll service option. After that, select manage your Service Key.
Now click to the edit option, then go to next step and check your dialog box on as Open Payroll Setup and hit the finish tab. This will send your service key button and make it as to activate.
After that go back to main setting page.
To do so this, select to go employees and then click on My payroll service option. Then click on send usage data tab. If above method fail to fix this pitfall, then try second method & ready to perform it in as professionally.
Solution 2: Check the date & time of the file location in your System
In Windows 7:
If you are a Windows 7 user, you need follow the below points as described here:
First of all, open your computer system and double-click on the date and time icon and change the date and time. (Note: You can see the date and time option on the bottom of the screen)
If you are unable to change the date and time from your system, then go to Start option and click on control panel.
Here you need to select the clock, language or region option to change the date and time. (Note: Here you can see two more option date and time settings and region and language)
Now click on the option to change date and time settings.
After that on the Date and Time button, the user is required to click on the Change date and time button.
Followed by selecting the current date and time, and hit OK key button.
If you want to change the order of a time zone then you can easily click on the change time zone button as shown on the screen.
Give a click on the time zone as scroll down in the drop-down arrow keys by using the system keyboard.
Then the user is supposed to choose it as the correct time zone.
If the user is present in a daylight-saving time zone, then hit the Automatically modify clock for Daylight Saving Time tick-box.
After this, you need to click on the OK key button and then click to the OK option as it again.
After that, verify the time and date are correct in the system or not. If not, ask expert advice by connecting to our techies that have great skills in deploying extreme services.
In Windows 8:
If you are a Windows 8 user, you need follow the below points as described here:
First of all, open the Control panel option.
And then hit Clock, language, Region heading.
The next step is to click on the set date & time, that is present under the heading date & time settings tab.
Moving ahead, the user is required to click on to change the date & time button, in a new date or time tab.
After that, the user is supposed to correct date as well as time and hit OK.
The last and final step is to verify the correctness of date and time.
Solution 3: Ensure if there exists an Accountant’s copy
In case the Date and time are absolutely correct, then it is recommended to toggle the time zone (correct, wrong, correct) by following the simple steps listed below:
Coming to the third solution, in case an Accountant’s copy exists, the user is supposed to remove the restrictions manually, or he/she can wait until the accountant’s copy is returned. But still do not forget that when the user is removing accountant’s copy, he/she needs to verify with the accountant.
After that, the user is required to send the data to Intuit.
The next step is to delete all the online transactions, if the error continues to grow.
Now the user is supposed to click on Edit option from top menu bar
And then the user should press CTRL+F key
Moving ahead, click on the Advanced tab.
And then in the Filter box, the user is required to carry out the following steps:
Visit the drop-down menu, and select the filter Detail Level and then select the Summary only.
After that the user is supposed to move to the drop-down menu and then choose the filter Online Status also choose Online to send.
The next step is to move to the drop-down menu and then select the filter Posting Status also select Filter option.
Coming to the end, the user is required to hit Find button from Find screen.
Followed by, reviewing the results:
If the user detects any non-payroll transaction, then he/she needs to complete the processing.
And if the user finds the paychecks, then removing them the very next moment and then making an attempt to send to Intuit again is the only option that the user should follow. If it is done successfully, then the user needs to recreate the paychecks.
Solution 4: Download Payroll Updates in Safe Mode
The very first step is to shut down your computer.
And then, start the system in the Safe mode.
Press F8 key repeatedly. This will show the Advanced Boot Options.
After that download the QuickBooks Desktop Payroll updates.
Now, reboot your computer in Normal mode.
Download updates now
Solution 5: Reset the settings of the Internet Explorer Browser
The user needs to first open the Internet Explorer browser.
Go for Tools menu that is 3 dots on the right side of the window.
The next step is to click on the Internet Options.
Hit the Advanced tab.
Pick the Restore Defaults or Reset option.
Click on the Apply button to apply all changes.
Hit ok and close tabs respectively
Solution 6: Repair QuickBooks Desktop Software
The first step is to open the Control Panel.
Click on the Programs or Programs and Features option.
A list of programs will appear on the screen
Go for QuickBooks.
And then, right-click on it to choose Uninstall/Change option.
Click on repair tab
Open the QuickBooks software and check if the issue is resolved or not
Solution 7: Install Digital Signature Certificate
Start with opening C: Drive and move to Program Files/Intuit in Windows Explorer.
Go for QuickBooks from the list of options.
Choose Properties by right-clicking the QBW32.exe file.
Select the Digital Signature tab from the menu
Check to see if intuit is selected in the list of signatures.
Now, select the Details option.
Go for the View Certificate option.
Under the certificate box, select the Install Certificate option.
Click on next tab again and again till the final page shows up on your window desktop.
Now, go for the finish tab.
Reboot the system and open QuickBooks and also update the payroll software
With this we conclude our article, and also hope that the above stated information will help the users to fix Error – QuickBooks Payroll “Failed to send usage data” while update.
However, if the problem still persists then the user can seek for technical guidance and help from accounting experts. You can dial our toll-free i.e. +1-844-964-2960. Feel free to connect with our QuickBooks support technicians that are available 24/7.
Unable to rectify QuickBooks Error 15102? Well, this error can often be seen when downloading a payroll or update QuickBooks desktop. This payroll update error can be a bit confusing for QuickBooks users to handle. You can come across this issue in case your internet connection isn’t working properly, or if you do not have enough admin rights. To learn further about this issue, make sure to read this article till the end. Or you can also connect with us at +1-844-964-2960, and seek assistance from our technically sound QuickBooks professionals.
What is QuickBooks error code 15102?
QuickBooks error 15102 is basically an update error that can be seen when getting QuickBooks payroll updated. It appears on the screen due to different factors. This error stops the payroll update and can show up with a warning message that states: Error 15102: Failed to reset update. There can be a few factors causing such an error in QuickBooks, which we will be discussing below. Thus, make sure to read ahead carefully.
What causes QuickBooks error code 15102?
When QuickBooks Desktop is running in a terminal services environment in the multi-user mode.
When a specified download location is inaccessible or invalid and the shared Download is turned on.
This issue also happens if the user is not logged in as a Windows Administrator or running the application as an Administrator and using Windows Vista.
The signs listed below can indicate QuickBooks error code 15102:
The error itself shows up on the screen when trying to update the payroll
The update for your QuickBooks payroll subscription service cannot be downloaded
Or the QuickBooks freezes periodically for a few seconds and the PC performs slowly
The system responds slowly to the keyboard or mouse inputs
How to resolve QuickBooks Payroll Error 15102?
Below are the steps you need to follow to resolve this issue. Once it gets sorted you will be able to download the latest payroll update and QuickBooks Desktop update. And you also need an active payroll subscription.
Important: The error may happen if you are not using the latest version of QuickBooks Desktop. In that case, you have to reset your program then update and download the latest table tax again.
Method 1: If you are using multi-user mode then switch to the single-user mode
The very first step is to log out every user on the network before using the QuickBooks in multi-user mode
Launch the QuickBooks on the system that is having issues with the payroll updates
Now, hit the file menu and opt to switch to single-user mode
The last step is to update QuickBooks payroll and observe whether the solution helped in fixing the issue
Method 2: Do ensure that the mapped file location is correct
In order to open the Product Information window press ‘CTRL +1‘ and then find the mapped path for example ‘[x]:\[folder name]\[data file name]‘ and write it down.
Select ‘Help‘ and Update QuickBooks.
Now you have to click on the ‘Options tab‘ and ensure that the information in Download location is correct.
Also note that the drive in the download location should be the same drive that appears in the Product Information window if shared Download is set to ‘Yes‘.
Even the directory in the ‘Download Location‘ should be the same as the QuickBooks Desktop Installation directory and when shared it is set to ‘NO‘.
In case the location is incorrect then change the state of the location and choose one of the following.
Select ‘No‘ for Shared Download if ‘Yes‘ is selected for Shared Download. Click on ‘Save‘ but if ‘No‘ is selected for shared download then choose ‘Yes‘.
Now click on ‘Save‘.
After this Click close and download the latest tax table again.
Method 4: If you continue to have issues with Windows Vista, run QuickBooks Desktop as an administrator
First, right-click on the QuickBooks icon and choose ‘Run as Administrator‘ from the Desktop.
Now click on continue when the ‘User Account Control‘ asks you to run this application.
After this reset the QuickBooks updates.
Method 5: Try updating the QuickBooks payroll in safe mode
This method will ensure that the update process doesn’t get disrupted by some other conflicting software. In order to access the system in safe mode, restart the system and keep clicking on the F8 key until the Advanced Boot Options window appears on the screen. One can type ‘’msconfig’’ in the start menu and then opt for Safe Mode, followed by restarting the system. After that, select Safe Mode with the Networking option and also click on the Enter key. Head as usual by launching the QuickBooks software and attempting to update the QuickBooks payroll.
Method 6: Resetting all existing update
The user needs to open the QuickBooks and thereafter proceed to the help option and choose the update QuickBooks desktop
Now, select the reset update QuickBooks desktop option and unselect all the mentioned options to get rid of all previous updates
The last step is to close the QuickBooks desktop and also reboot the system
I hope this article helps you to resolve the QuickBooks Error 15102, If still the problem persists then you can give us a call in our toll-free number i.e. +1-844-964-2960. Our QuickBooks Payroll Support experts will help you by giving a quick solution to it.
FAQs – QuickBooks error 15102
How to fix payroll errors in QuickBooks?
One can try to fix the payroll errors in QuickBooks using the steps below: 1. The first step is to click on the help menu 2. And choose the about QuickBooks 3. The next step is to press Ctrl + Alt + Y and then click on next tab 4. Now, in the employee summary information window and choose the employee that was underpaid 5. Double-click the employee’s name 6. Review the YTD adjustment details 7. The last step is to click on ok tab
How does QuickBooks payroll work?
QuickBooks Payroll is a cloud-based payroll software that permits to pay employees, file payroll taxes and manage employee benefits and HR in one place. The software saves time by automatically calculating, filing and paying federal and state payroll taxes.
How to fix QuickBooks payroll update error 12152?
The user can perform any of the processes below: 1. Uninstall/Reinstall QuickBooks desktop 2. Restore your system 3.Verify the system’s date and time 4. Make changes to the internet options 5. Make use of the registry editor
How to reset my QuickBooks payroll update?
The user needs to first open QuickBooks desktop and head to the help menu. After that choose update QuickBooks desktop and choose update now tab. Also, choose the reset update checkbox.
QuickBooks Payroll Error PS058 is an odd-one-out error that usually occurs when you download a payroll update. It occurs when the update, download, or installation fails. This error is a generic code error and can occur when one tries to download the latest payroll update. A human error, a machine error, or a mix of both can be the cause of this error. A faster way to resolve the error is that you can get in touch with our experts at Pro Accountant Advisor by calling our QuickBooks support number i.e. +1-844-964-2960. In the other case, you can follow the step-by-step guide given below to resolve the error on your own.
There might be too many reasons behind this error. Few are as given below:
Windows Explorer files are corrupted.
Damaged QuickBooks company files
Firewall or other security applications are preventing QuickBooks from accessing them.
Your QB company files are not available on the local drive
Troubleshooting Steps for QuickBooks Payroll Error PS058
Below we have given the solution steps to resolve QuickBooks Payroll Error PS058. All the given steps are easy and convenient to perform, however you if you face any problem, you can contact QuickBooks payroll error support team to get instant help.
Solution 1: Download Payroll Update again
Get payroll Updates – Screenshot
First of all, you need to download the payroll update again from the payroll server
From the Help menu, go to ‘Employees‘ and then click on ‘Get payroll updates‘
We assure you that all the solutions given above will resolve the QuickBooks error PS058. However, if you are still getting issues on your QuickBooks then you can connect with us on our toll-free QuickBooks Payroll support number i.e. +1-844-964-2960 and our experts will help you get through the error.
Some Important FAQs relating to QuickBooks Error PS058:
What is QuickBooks error PS058?
QuickBooks error PS058 is a payroll update error that occurs when there is an issue with the QuickBooks software or the payroll update service. This error can prevent you from updating your payroll tax tables, and can also affect other payroll-related features in QuickBooks.
What are the common causes of QuickBooks error PS058?
QuickBooks error PS058 can be caused by a number of factors, including incorrect installation of the QuickBooks software, damaged or corrupt company files, issues with the payroll update service, or problems with the internet connection.
How can I fix QuickBooks error PS058?
To fix QuickBooks error PS058, you can try several troubleshooting steps, including restarting your computer, updating QuickBooks to the latest release, resetting the QuickBooks update settings, and verifying your internet connection. If these steps don’t work, you may need to contact QuickBooks support for further assistance.
How can I prevent QuickBooks error PS058 from happening in the future?
To prevent QuickBooks error PS058 from happening in the future, make sure to regularly update QuickBooks to the latest release, also ensure that your internet connection is stable and strong, and perform regular maintenance on your company files. You can also consider using a reliable payroll service provider to manage your payroll and tax-related tasks.
Struggling with QuickBooks Error PS033 and can’t find the right way to eliminate it? Well, if that is the case, you simply need to stick around to this piece of writing, as we share the complete information related to PS033 error in detail. The QuickBooks PS033 error usually occurs when CPS folder has a damaged file. This error makes it difficulty to download the latest payroll updates and thus, you might fail to open the company file.
To explore further about the QuickBooks payroll update error PS033 continue reading this article. On the other hand, if you feel the need for QuickBooks payroll technical support, then feel free to give us a call at +1-844-964-2960, and our certified QuickBooks ProAdvisors will help you with all your queries.
QuickBooks payroll update error PS033 usually appears with a dialog box that states: QuickBooks can’t read your payroll settup files. You can experience an error when opening the company file or if you do not have enough set of permissions to access it. This error can further restrict you from accessing the company file. There can be a couple of factors triggering such an error in QuickBooks, which we will be elaborating later in this segment.
Causes of QuickBooks Payroll Error PS033
Here are the common causes that may cause this Error:
To resolve QuickBooks Payroll PS033 error, follow the below given steps:
Solution 1: Download the Latest payroll updates
Outdated payroll can often trigger an error in QuickBooks. Thus, we recommend you to update your payroll to the latest release using the set of steps below:
At first, open QuickBooks Desktop Software.
Once done with that, choose the Employees > Get Payroll Updates.
Choose Download entire payroll update.
Select Update option.
Check if problem is resolved or not. If it is not resolved, then move to the next step.
One of the major factors causing such an error in QuickBooks is when the CPS folder gets damaged. Thus, it is recommended to try renaming QuickBooks CPS folder using the set of steps below. Let us have a look:
At first, you need to close QuickBooks Desktop.
Locate the following location: C:\Program Files\Intuit\QuickBooks 20QQ\ Components\Payroll\CPS.
QQ in the above step is for reference to the yearly edition such as 2018, 2017, 2016
Open the CPS folder using the above location.
Further rename the CPS folder to CPSOLD and check whether the problem is solved or not.
It is applicable for UAC settings change (Windows 10, 8.1, 8 and 7). The user accounts control enables user to secure the system by created restricted access to certain programs that could harm the operating system. This issue can further prevent other users from accessing the programs and can further enhance the privilege for specific computing tasks. You can try performing the below steps to configure user accounts control settings in windows.
Initially, you need to navigate to the start menu.
Further, in the search bar type control panel and further right click the same to open it.
You now have to locate the user accounts and also click on the ok tab to proceed.
The next step is to head to the change user account control settings that are visible below the heading make changes to the user account.
Once done with that, carry out the necessary changes by toggling the switch to never notify.
Also, click on ok tab.
And this action will deactivate UAC.
The last step is to toggle the switch to Always Notify and further click on ok tab. This action will reactivate the UAC. Also, reboot your PC to save changes.
Corrupted company file can trigger a bunch of errors in QuickBooks. However, these errors can be fixed by using the verify and rebuild data in QuickBooks. The verify utility locates the core issue, whereas, the rebuild data utility ensures to fix the issue about the data accuracy in company file.
Step 1: Run Verify utility in QuickBooks
Firstly of all, you need to close all windows.
Further, move to the file menu and further click on utilities option in the file menu.
The next step is to click on verify data.
And if the data present in the company file is not affected, then it is possible that you might not come across the issue again. Whereas, if not, then proceed with the rebuild data utility feature.
Step 2: Run Rebuild Utility in QuickBooks
Under this method, you need to initially open QuickBooks from the desktop.
Further, navigate to the file menu and also you might find utilities option inside the menu.
Once done with that run rebuild data utility.
And also, click on ok tab when asked to store a backup.
Head to the desired backup location and further click on ok tab.
In case asked to, replace an already saved backup and select No tab.
Also, save the backup file with a new name and click on save to confirm.
After the backup procedure ends, rebuild utility launches itself.
You will have to click on ok tab when the repair process is complete.
Towards the end, we believe that the user might be able to rectify the payroll update error PS033. However, if there is any issue with or if the error continues to trouble you, then in that scenario, do not hesitate in connecting with us using our QuickBooks error support number i.e. +1-844-964-2960. Our experts will help you resolve the error.
What is the QuickBooks PS033 error and why does it occur?
QuickBooks PS033 error is an error code that typically occurs when you try to download the latest payroll updates or open a company file. This error can occur due to a variety of reasons, including issues with the QuickBooks software, the company file, or your computer’s settings.
How can I fix the QuickBooks PS033 error?
There are several potential fixes for the QuickBooks PS033 error, depending on the underlying cause. Some common solutions include verifying your payroll subscription, resetting your QuickBooks updates, and checking for and repairing any damage to your company file. It’s important to follow the specific instructions provided by QuickBooks support or a qualified technician to ensure a proper fix.
Can I prevent the QuickBooks PS033 error from happening again in the future?
While there’s no guaranteed way to prevent the QuickBooks PS033 error from happening again, there are some best practices you can follow to minimize the risk. These include regularly backing up your company file, keeping your QuickBooks software up-to-date with the latest updates and patches, and ensuring that your computer meets the minimum system requirements for QuickBooks.
What should I do if I can’t fix the QuickBooks PS033 error on my own?
If you’ve tried all of the recommended fixes for the QuickBooks PS033 error and are still experiencing issues, it may be time to reach out to QuickBooks support or a qualified technician for further assistance. They can help diagnose the underlying cause of the error and provide more advanced solutions to resolve it. It’s important to avoid making any major changes or modifications to your QuickBooks software or company file without professional guidance, as this could potentially cause further issues or data loss.
QuickBooks is a widely used accounting software that has many features including payroll, tracking system, and much more. Sometimes it happens while downloading or updating the QuickBooks software or updating the payroll services, users may face an error which can be one of the following:
QuickBooks Error code 12007 usually caused by the misconfigured system files. These files arise registry errors within the operating system itself and hamper the work. Such window errors can cause system as well as program to work slow and can cause your computer to freeze. So, if your QuickBooks is displaying “Update Error Code 12007″, then you can seek help from our QuickBooks error technical support team. Dial +1-844-964-2960 and let our technical support professionals help you fix QuickBooks update error 12007.
The image as shown below is similar which appears on your desktop:
QuickBooks Error 12007 occurs at the time when a user tries to update QuickBooks desktop or try to make any changes to the QB payroll service function. The other possible reason behind to this error is the inability of accessing the internet connection through your desktop.
Check out the infographic to understand the solution methods of QuickBooks error code 12007.
What are the Causes of QuickBooks Error 12007?
Check out the possible causes behind to QB error code 12007:
There is a problem for desktop to connect with the internet
QuickBooks is unable to access the server due to network timeout
Internet Explorer has not been set as the default browser
Fast Steps to resolve QuickBooks Update error 12007
Troubleshooting QuickBooks error code 12007 depends on the situation in which the error occurred. Check out these below given steps to fix this error.
Condition 1: If the error has occurred while updating QuickBooks
Check the internet connection in QuickBooks and make sure that the Internet connection is correctly set. Here you need to ensure that the internet connection is set for QuickBooks used in the proper and required manner.
Also, you can undergo knowledge base of community forums of Intuit to fix the error that has been occurred.
For additional data fixing the error occurred while updating QuickBooks you can undergo knowledge base of community forums of Inuit.
Condition 2: If the error has occurred while updating a QuickBooks Payroll service
First of all you need to ensure that the “Internet connection” set correctly (Check the Internet Connectivity)
After that Click “Next“ button and choose the “Advanced Network Settings“.
Now Go to display the “Internet properties” window.
In the advanced tab, verify that use “SSL 2.0″ and “3.0“ are checked properly.
Click on “Apply” and then press “OK” button.
Close the QuickBooks and restart your computer system once.
Condition 3: The failure Occurred at the time of QuickBooks updating
Check out the “Internet setting” in QuickBooks from the help folder
After that “Open your connection setup” of the Internet from the menu
Verify that your network is set to handle your computers internet connection contexts
If the issue still persists, try the following troubleshooting steps.
Condition 4: Open Windows in Safe Mode with Networking
If you receive this error again even after trying the troubleshooting steps as mentioned above, turn off you computer and open again in safe mode. See if the problem is gone. Opening Windows in safe mode along with networking can not only solve QuickBooks Update Error but many other errors too.
Try out this final troubleshooting step if none of the above-mentioned solutions work. Find out the program or application which is triggering the QuickBooks update error 12007 and download the updates. You should speak to an expert if you are unable to find out the application causing this error.
Next, you can configure the firewall ports and internet settings for QuickBooks accounting software.
After the system firewall is configured, run MS Windows in safe mode. Select Safe Mode with Networking and see if you can download the updates.
Alternate Methods
In case there are network timeout issue, the below set of steps can be performed:
Resetting the program’s update settings
The very first step is to open QuickBooks desktop and also click on the help tab
After that, select the update now tab
Once done with that reset update checkbox and click on the get updates tab
Lastly, check if the updates were installed without showing the issue.
Check Internet Explorer Settings
The very first step is to check the internet explorer settings, close QuickBooks and open internet explorer.
After that pick tools and click on the internet settings tab.
Now, open the security tab and click on the globe icon and set the security level at medium high
The user needs to open the connection tab and if you haven’t used the dial-up mode on the system, and then choose the never-dial-up connection option. Select the correct ISP and click on ok tab.
Choose the LAN settings tab and ensue that the automatically detect settings tab is marked. Check that you use a proxy server option.
Open the advanced tab and click on restore advanced settings option.
Under the settings tab, search for the USE TLS 1.2 option and ensure to choose it.
Move ahead by clicking on ok tab and then save the changes and close the internet explorer browser.
The last step is to restart the system and try updating the QuickBooks desktop again.
Resetting the internet web browser
The user needs to first open the internet browser and then select the tools option
The next step is to select the internet options
Choose the advanced tab and click on the reset tab
Now, the default settings will be applied by the internet browser
The last step is to click on ok tab and restart the system
If you find any inconvenience in performing the steps in the proper manner or if the QuickBooks error code 12007 still persists even after applying all the steps correctly. We would recommend you to take help from the QuickBooks Payroll customer support team. Or you can directly contact us at our toll-free number i.e. +1-844-964-2960.
FAQs
What is QuickBooks error code 12007?
To fix the error code 12007, one can try to restart the system and reset the QuickBooks updates and try to download and install the QuickBooks update. Make sure that the company file is in single-user mode. Repairing the internet explorer can also help in eliminating the error.
How to fix desktop update errors?
The user can try to fix the update errors using the steps below: 1. The very first step is to right click the system clock on the desktop and choose adjust date/time. 2. After that choose change date and time and specify the current date and time. 3. Choose ok tab twice 4. And then, close and reopen QuickBooks desktop 5. Run the update of QuickBooks desktop again
How to manually update QuickBooks?
You can try to update QuickBooks manually using the steps below: 1. The first step is to head to the help menu and choose update QuickBooks desktop 2. Now, choose update now and then choose get updates 3. When the update finishes, close and reopen QuickBooks 4. When asked to install the update, and choose yes tab 5. When the install finishes, and perform the onscreen steps
