QuickBooks online has marked its presence in the accounting and bookkeeping market in the past few years. However, just like the other accounting software, QuickBooks is prone to certain error, and one such error that we are going to elaborate today is the QuickBooks banking error 103. Banking Error 103 and 310 are very common QuickBooks errors. The banking error 103 means that the login credentials that have been entered in the QuickBooks Online are not accepted by the financial institution’s website. While error 310 is when the login request is stopped till the users update the sign in information in QuickBooks Online so that the bank cannot lock the account access.
In case you are also experiencing similar error, then reading this segment right here will help. Just in case you require any sort of assistance, then in that case contacting our tech support team at +1-844-499-6700, and we will provide you with instant support services.
What is QuickBooks error 103?
Before we dig in deep, it is important to get a grip on to the QuickBooks error code 103 and 310. QuickBooks error 103 usually takes place when you sign-in to QuickBooks online and the details you mention doesn’t match with the one on the website of the financial institution. This particular error states that QuickBooks is no longer accepting your login request. It further indicates that the login process is paused as the user is updating their login details with QuickBooks online version which also restricts the bank to lockout the account access. To prevent the bank locking your access to the bank, then you need to update the login information in QuickBooks online.
Fixing QuickBooks Banking Errors 103 and 310 Like a Professional
Below are the solution steps for Banking error codes 103 and 310. Follow every steps in serial in order to resolve these errors in systematic way.
Solution 1:
First click on the Verify your Credentials link which is shown within the error message. In a different window will open for the bank’s website where users can re-enter their login credentials. Do not auto-fill the entries, instead manually type the username and password.
Then log out of the bank’s website.
After this come back to QuickBooks Online and again enter the same username as well as password in the same format needed in the bank.
Now Click on Update Sign-in Info.
Note: In case the users cannot see the link verify your Credentials, then try updating the account within QuickBooks Online.
On the upper right corner,
Click on the Update button.
Run at least three updates during the non-peak hours.
Users should make sure that they are connected to the correct URL of the bank account otherwise when they click on Verify your Credentials link the bank website might not come or they will not be able to successful log into their account. The users can also try to verify the bank connection by finding the bank’s login web page URL or the URL after they log into their bank accounts.
Try finding for the bank using the URL used outside of QuickBooks Online so as to login to the bank account and once you get it copy it.
In case users are not successful, they can find the banks using the URL after having logged into their account. However, few extensions like the slash (/) needs to be removed from the URL. This will help in finding the correct website.
Important: To solve error 310, users should verify if the username and the password that they are using are accepted by the bank website.
Follow these given steps:
From the left menu select Banking.
Click on the Pencil icon for the account.
Click on the Edit Sign-in info.
Then click on the hyperlink for the bank’s website which is at the top of the
After this a new window will open for bank’s website. Users should ensure that they are able to access their accounts via this site and they also have to confirm that they can find account details without any error.
Note: In case the login information is accepted then the account needs to be manually updated. If the problem still persists and the error 103 and 310 doesn’t get fixed seek help from customer care using the below mentioned information.
Name of the financial institution being used.
The bank name that is being selected during the set-up of the account.
The website link that is used to connect to the users bank outside of QuickBooks Online and once successfully logged in the URL of that.
The type of account being connected to like business, personal, cash, management etc.
The error code which is being displayed: 103 or 310.
Many of the banks need the users to sign-in with a special access instead of the common password. In that case, users should check it with their respective bank if they are using the right credential. In case the issue is not solved then seek help from customer care service providers.
For US only: Key Bank Customers
In case users get these errors, they have to log into the account from the bank’s site and ensure that the option to allow third party is selected.
(Self-Service Tab > Security Center)
Key Bank accounts may also have the following path to allow third-party access: login > User Profile > Third Party Access > select phone to authenticate (MFA)
These steps help you to connect and disconnect required number of bank accounts with QuickBooks. However, if you still have any problem or have any query, you can contact our QuickBooks online support team at +1-844-499-6700 to get the best solution of your problems. Our support lines remains active 24/7 to help you.
QuickBooks is robust accounting & bookkeeping software that comprises of a wide variety of features which help business owner and accountants in completing many necessary business-related activities such as making payments, creating and sending invoices for future payments, and recording financial transactions etc. One of the basic pitfalls of QuickBooks is that it is prone to certain errors. In this piece of writing, we are going to discuss about the QuickBooks error code 9997. To learn further, continue reading this segment carefully.
You can also connect with our tech support team for any further technical assistance. Give us a call at +1-844-499-6700, and our team will provide you with immediate technical support services.
What is QuickBooks error 9997 and why it occurs?
When QuickBooks Error code 9997 appears, QuickBooks Online fails to connect with your bank to display the latest transactions. It is a common scripting error and can sometimes be fixed by just clearing cache and cookies from the internet browsing history. This error code can also be fixed by updating bank feeds manually, by clicking on the Update while logging-in using a Private or Incognito window in your preferred browser. It can further be eliminated by deleing the browser cache and removing any temporary files. You can continue reading this piece for further information related to this error.
What triggers QuickBooks error code 9997?
There are a bunch of factors triggering such an error, which we have tried to elaborate below. Let us have a look:
Poor internet connectivity or frequent disruptions in the internet connection can trigger such an error.
Another possible trigger can be accumulation of excessive junk and temporary files.
One might come across similar issue if the software might be unable to get access to the financial institution.
Any sort of virus intrusion in the computer system can trigger this issue.
Signs of QuickBooks error code 9997
QuickBooks users can identify such an error using the below signs of QuickBooks error code 9997:
One of basic signs can be the error warning message itself
Another symptom can be if the user is unable to access the transactions via QuickBooks online
The system responds extremely slowly than its normal speed
Repeated freezing and crashing of QuickBooks software
The first step to fix this error is to ensure if the Windows OS in your system is updated or not! If all the components are not updated, then this arrangement can cause QuickBooks issues
Remove the system security software (if you installed any security software recently)
Turn the firewall “OFF” if it’s “ON”
When the troubleshooting process is in progress, ensure that multiple applications are not running
In case, the application was working previously with the security, check if the security is updated
Remove all the recently installed programs from “Programs” > “Uninstall a Program”
Solution 3: Change QB file extension
If the error message is associated with file extension of QuickBooks Company file, then change the QB file extension and save as the company file and see if that fixes the issue
Check if you are able to open the QuickBooks Company Files on other systems
If the company file is not updated, then Re-install the QuickBooks software
Save the “QuickBooks for Macintosh” in Mac and not the Windows Operating System or vice versa
Before opening the QuickBooks Company file, run an updated antivirus update
After that click on the “Open or Restore Company” tab
Choose the “Restore a backup copy” icon and then hit on the “Next” button
Select the “Local Backup” icon & then hit onto the “Next” button
In the drop-down menu, choose the location of Company file backup
Choose the backup file in the .qbb extension
Tap the “Open” tab followed by the “Next” button
In the drop-down menu, go to the “Save-in” option and then browse your preferred location to restore the Backup QuickBooks file.
In the “File-name” field, type the new Company File name and ensure the “Save as” filed automatically saves the restored file in .qbw format.
Click “Yes”
To confirm the overwrite process, Type the “YES” and hit the “Enter” button
Solution 5: Configure Transaction log file
Use the current Transaction Log file to recreate the lost transactions and the copy of the QuickBooks Company File.
With the help of the QuickBooks Company file and Transaction Log File, Recreate the complete data except for the last few hours of transactions.
Solution 6: Check System for viruses
It is important to check the system for any viruses within the system and remove at the earliest. You can re-access your file after you have removed the viruses to check if the error is fixed or not.
Solution 7: Clear cache and delete any temporary files
Under this process, you need to launch your internet browser.
And then, head to the more tools and select clear browsing data
After that, place checkmarks beside browsing history, cookies, and other site data and cached images and files.
We hope that the above-mentioned solutions offer you enough details about the QuickBooks Error Code 9997. However, if you still have any queries or looking for help with a QuickBooks error – please contact the certified QuickBooks Payroll Support team by dialing 24*7 toll-free helpline number i.e. +1-844-499-6700.
Frequently Asked Questions!
What is error code in QuickBooks?
Error codes or notifications happen when the QuickBooks data is damaged or the company file can’t be read correctly by QuickBooks. To fix these errors, you can start by installing the QuickBooks Tool Hub and fix the file from there.
What is QuickBooks error code 80070057?
QuickBooks error 80070057 usually occurs when a user tries to open a company file without the appropriate permissions. It can also be seen when there is an issue with the file path. To resolve this issue, ensure you have the correct permissions, update QuickBooks to the latest version, and check the file path for any discrepancies.
What is QuickBooks error code 9997?
When QuickBooks Error code 9997 appears, QuickBooks Online fails to connect with your bank to display the latest transactions. It is a common scripting error and can sometimes be fixed by just clearing cache and cookies from the internet browsing history.
What is OL and OLSU Bank Feeds errors in QuickBooks Desktop?
Did you receive OL and OLSU Bank Feed Errors? Don’t worry, this blog post is intended to discuss the troubleshooting steps to fix these common QuickBooks online banking and connection errors. These errors include OL-202, OL-206, OL-221, OL-231, OL-249, OL-334, OL-203, OL-393, OLSU-1011, OLSU-1016, and OLSU-1014.
Most of the banks and financial institutions need identity confirmation before accessing any data from Personal Finance Management software (PFM). To meet the bank requirement, you should log in to your bank account using a system other than QuickBooks Desktop and verify your Message Center or inbox for more details. Banks can also be contacted if needed.
Check the Given Terms Before Proceeding Further
You will have to meet the given criteria and check them.
1. Are you connected to the internet?
No: Being connected to the internet is mandatory in order to download online banking transactions.
Yes: Diagnose and fix the connectivity issue. Check firewall and internet security settings.
2. Do you have a version supported by QB Desktop and Internet Explorer?
How to Fix OL and OLSU Error in QuickBooks Desktop?
Here are the quick hacks to resolve OL and OLSU errors in QuickBooks desktop while downloading or importing transactions. Please perform these steps in the order as mentioned and try your download after every step:
Step 1: Enable TLS 1.2 Security Protocol, If available
Step 3: Run account setup with the Ctrl key suppressed
This step can bypass previously failed connections and can assist you to do away with partial, incomplete or unsuccessful connections with your bank. You can access details of step by step description with the help of QuickBooks experts or by visiting the official website of Intuit.
Once you perform this step and the issue disappears, it would translate to the successful troubleshoot of QB Desktop online banking and connection error, and you will be able to download transaction. Move on to the next step if the issue still exists.
Step 4: Create a new account and merge accounts
In several cases, there can be hassles/problems associated with setting up the account or downloading the financial transactions too. These steps assist you to conclude if the issue occurs due to that account.
Prior you implement the following procedure, you should clear all the pending financial transactions/reports. This may entails matching any formerly downloaded financial transactions/reports that have not been matched.
Navigate to the “Chart of Accounts” option; perform right-click on the account associated with the issue.
Choose the “Edit Account” tab.
Emphasize the “Account Name” icon, and then hit onto the “Copy” tab.
In the account name enter an asterisk (*) mark at the end.
In the “Bank Feed Settings” option, and then select the “Deactivate All Online Servicesradio” tab.
Choose the “Save” icon & then the “Close” icon.
In the “Chart of Accounts” section, create or build a new account.
Copy & paste the Account name without the asterisk (*).
In the “Chart of Accounts” tab, perform the right-click on the ‘account’ with the asterisk (*) mark, and then choose the “Edit Account” tab.
Eradicate the asterisk (*) mark & then, choose the “Save” icon& later “Close” icon.
When the warning message appear in the dialogue box. It will prompt you to choose the “Yes” icon.
Set up/create an account for the ‘Bank Feeds’ purpose.
Download financial transactions from the new merged account.
Important Note: The incapability to ‘Edit’ or ‘Sync’ an account may signify the damage in the QB data file. Contact the QuickBooks Technical Support for any further help. In such situation, Data Services fees are usually applicable. You can even go through the QuickBooks Data ServicesFrequently Asked Questions to avail answer of any query.
In case, you do ‘NOT’ receive any QB error message: This implies that you have resolved the technical hassle/error associated with the account. Your financial transactions have been downloaded & you can discontinue the fixation process.
In case, you encounter the same error warning message: This shows that the technical glitch did not initiate or associated with this account. If there are multiple account set up for online banking then, continue with the Step 5.
Step 5: Deactivate all accounts with online services.
If you own more than one account set up for online banking services, these steps will help you identify the source accounts in your company file. Sometimes, if you have only one account with an error that keeps it from connecting to the bank, this may not allow your online accounts to work.
Note: This process can be time consuming if you have multiple accounts set up for online banking.
Firstly, choose the Include inactive checkbox at the bottom of the Chart of Accounts window.
For all inactive accounts, deactivate Bank Feeds and close and reopen the file.
After that Set-up every account for Bank Feeds.
Contact QuickBooks technical support (users in the USA and Canada), in case you are not able to deactivate Bank Feed settings for your accounts. It may happen because of corrupt or damaged data.
Move to step 6 if the above solution didn’t fix the error.
Step 6: Get in touch with your bank
QuickBooks users receive assistance in recovering errors from their end from all banks and financial institutions that support QB online banking. Here are some basic things you should know:
Before contacting your bank to seek any assistance, you should collect all the log files of bank feeds.
QuickBooks performs online banking, and thus, most of the OL and OLSU series online banking and connection errors should be fixed through financial institutions.
If the error still remains unsolved, you should ask bank executive to contact and transfer the concern to online connectivity group of Intuit.
This blog post is created to offer you all the possible solutions to get rid of from OL and OLSU errors. However, if you need any assistance regarding the same error or any other QuickBooks related issue, you can always contact our QuickBooks payroll support team anytime by dialing @ +1-844-499-6700. Our availability is round the clock.
What is a QuickBooks Desktop OL and OLSU bank feed error, and how do I fix it?
A QuickBooks Desktop OL and OLSU bank feed error occurs when there is a problem with downloading transactions from your bank account into QuickBooks. To fix it, you can try updating your QuickBooks Desktop software to the latest version, refreshing your online banking information, or contacting our customer support team at +1-844-499-6700 for assistance.
Why am I receiving a QuickBooks Desktop OL and OLSU bank feed error message, and what should I do?
You may be receiving a QuickBooks Desktop OL and OLSU bank feed error message if there is a connectivity issue with your bank account or if your bank has changed its online banking credentials. To resolve it, you can try resetting your online banking connection, updating your bank login information, or calling our toll-free number at +1-844-499-6700 for further assistance.
Can I manually import bank transactions into QuickBooks Desktop to avoid OL and OLSU bank feed errors?
Yes, you can manually import bank transactions into QuickBooks Desktop to avoid OL and OLSU bank feed errors. To do so, download a bank transaction file from your bank’s website and import it into QuickBooks Desktop by following the appropriate steps. However, it may be more convenient to use the bank feed feature to automatically download transactions from your bank account.
How can I prevent QuickBooks Desktop OL and OLSU bank feed errors from occurring in the future?
To prevent QuickBooks Desktop OL and OLSU bank feed errors from occurring in the future, you can ensure that your online banking information is up-to-date and accurate, update your QuickBooks Desktop software to the latest version, and regularly review and reconcile your bank transactions in QuickBooks. You can also contact our customer support team at +1-844-499-6700 for further tips and advice.
What should I do if I continue to experience QuickBooks Desktop OL and OLSU bank feed errors despite trying all the recommended solutions?
If you continue to experience QuickBooks Desktop OL and OLSU bank feed errors despite trying all the recommended solutions, you can contact our customer support team at +1-844-499-6700 for further assistance. Our experts can help troubleshoot the issue and provide customized solutions to resolve the error.
For the past decade QuickBooks have changed the way accounting activities are performed. Now it is no longer a time taking and complicated task, and all thanks to this new age accounting software. All across the globe small and medium businesses are now making use of QuickBooks for accounting as well as payroll. It has made business operations much smoother by streamlining financial management system. In this article we have discussed about the complete procedure of QuickBooks Payroll Setup Checklist in Intuit Desktop Payroll & Online Payroll.
Even though QuickBooks Payroll comes with many benefits it is a bit complicated. Today, this path breaking software is being used on desktops, laptops, and even cloud and it also offers various amazing features suitable for various devices, as well as operating systems. If you are planning to setup desktop or online payroll account, QuickBooks Payroll might require certain information. Here is the checklist for the information that you would require during the set-up of the software. Apart from this, if you have any other query regarding the software or face any error you can directly call to Intuit QuickBooks help community. Or you can give us a call in our 24/7 QuickBooks payroll support number i.e. +1-844-499-6700 and our Intuit certified ProAdvisors who have years of experience will be ever ready to help you in this.
Setting up payroll will be a smoother process if you can collect the following information first:
Category
Type of information needed
Company
The frequency that employees are paid (weekly, every other week, twice a month, or monthly)
The date you plan to start using Payroll
The first pay period that you’ll run within QP
Compensation, Benefits, Contributions and Deductions
Types of compensation (hourly wages, salaries, commissions, vacations)
Sick and vacation time policies
Insurance benefits (health, dental, vision)
Retirement benefits offered (RSP)
Additional deductions that the employee wants withheld (for example, child support, repayments of employee advances or loans, life insurance)
Additions (bonuses, travel reimbursements, employee advances or loans and tips)
Tax Information
Federal tax business number (BN)
CRA Payroll number
T4 transmitter number
RQ payroll information
Employees
Employee names, addresses, and Social Insurance Numbers from your employees’ T4 forms
Employee withholdings from the employee’s TD1 form
Employee wages/salaries, additions, deductions, and company contributions
Sick and vacation time hours and monies accrued
Year-to-Date History (YTD)
You’ll need to enter year-to-date payroll information ONLY if you’ve started using QP after January 1 of the calendar year AND if you’ve already run payroll using another system at least once since January 1. (If you start using QuickBooks Payroll after January 1 but have not yet run a payroll this calendar year, you will have no year-to-date information to enter.)
Year-to-date information for each employee is available on the employee’s most recent pay stub from the previous system.
Copies of payroll liability cheques from the beginning of this calendar year to the date you started using QP
Note: once you run a payroll in QuickBooks Online, you’ll no longer be able to add or edit year-to-date information. Be sure to add all employees and payroll data prior to running payroll
QuickBooks payroll requires certain information for setting up in the QuickBooks desktop or even in QuickBooks online payroll account. Once the user completes the set up process, after that it is very easy to spot all the information form the previous payroll provider, or from the records, accountant, federal and state agencies, etc.
QuickBooks users have a plenty of options for payroll on QuickBooks desktop or even in cloud, and the user needs to make a wise decision of selecting the most appropriate out of many.
No doubt, QuickBooks desktop payroll, as well as QuickBooks online payroll has a large customer base, and thus it is ensured by the developers to offer a wide range of options to suit the needs of every user. The varied options are very much confusing for the user, and that is why our team ensures to help the users in opting for the best option that suits their requirements.
The Desktop Payroll version is one of the best and is being used by many entrepreneurs all across the globe. Though it is used by many users, there are a few who like their data on the desktop as they don’t like changes. Many users resist change, but it can bring many perks.
Some option for Desktop that runs on the desktop versions:-
No QuickBooks payroll tax form filing.
QB payroll tax filing and good job costing and the ability for yourself.
QuickBooks Desktop Enter the Payroll hours and amount.
QB Desktop features of Enhanced.
QuickBooks desktop Payroll service is pretty easy to use and that’s why bookkeepers, accountants, business owners and even individuals can make use it. However, for the desktop version it charges per cheque, but for the online versions the direct deposit is free of cost. For any further information regarding the setup of the desktop version reach us out via our 24/7 toll-free .I.E. +1-844-499-6700.
QuickBooks Online is another version that is widely used and it is within the QuickBooks Online Payroll along with Intuit Online Payroll. You have to integrate into QuickBooks so that it runs from there. This is a very important step to do, so as to make sure that the tax rates as well as the previous payrolls are recorded properly. This is because it isn’t easy to change in the online version without an adjustment as it can be done in the Desktop version.
This one is a very good option for the QB Online Payroll users who have QuickBooks Online or who have not used QuickBooks ever in their life.
QuickBooksOnline Payroll
Just like the Intuit Online Payroll, QuickBooks Accountant version is a new age product that is packed with many amazing features and have brought significant changes in the organizations operations. The Intuit QuickBooks Online Payroll doesn’t charge direct deposit fees but it charges $2.00 per person every month if there is one client.
But what is great about it is that the monthly fee and per person charge drops when you get more than one clients. You make a great profit as the charge drops to $0.50 per employee and with more than one client.
A great thing is that clients have their own logins and passwords so that they can handle their own payroll. And once they set up the QuickBooks, Intuit Online Payroll, the need to worry about it doesn’t arise, except for the taxes. If you want to know more about Intuit Online Payroll you can consult with our Intuit Certified ProAdvisors.
We have been in the industry for a long time now, and this has helped us in learning a lot about the software. And that’s how we render quality, as well as quick support service to our customers. We are available 24/7 through our toll-free customer care number to listen and help out our clients. So, why wait, dial our QuickBooks support number+1-844-499-6700 and get an instant solution to any QB related problem.
